If we are unable to make contact, then we follow up our initial contact attempt by visit, postal mail, telephone or email. If we still haven’t received any response or repayment within the given time we send a final notice letter, which advises the debtor that ignoring the matter could result in a court judgment.
In case we are unable to locate the debtor, we use a number of tools at our disposal to obtain up-to-date contact information of the debtor. These actions may incur extra charges.